How To Transfer Platform Fees
- Transfer platform fees allows property managers to transfer applicable platform fees to tenants when they make rental payments through Autorentic.
- By default, platform fees are borne by the property manager. When this function is activated, the applicable platform fees will be shown to the tenant during payment before they confirm the transaction.
- Platform fees help support Autorentic’s continuous development, payment infrastructure, automation features, and ongoing support for property managers.
Where is the setting located?
How to activate it?
1. Click on your Avatar.
2. Click ‘Profile’.
3. Click ‘Payment Channels’.
4. Enable the ‘Pass platform fee to tenant’ by click the button beside it. When it turns green instead of grey, it is enabled.
What happens after activation?
Once activated, depending on the Plan subscribed by the Property Manager and the payment channel chosen by the tenant (refer to Pricing plan), the tenant will see the applicable platform fee before making payment.
Example Calculation
Rental amount RM 1,500.00
platform fee (Alpha Plan) 1.00%: RM15.50
Total payable by the tenant: RM1,515.50 (RM1,500.00 + RM15.50)
Total disbursed to PM: RM1,500.00
Example Invoice Payment
How to disable it?
1. Refer back to “How to activate it” steps 1 to 3 to get back to the “Pass platform fee to tenant” page.
2. Click the toggle beside “Pass platform fee to tenant”. Make sure it is grey, the fees will then be absorbed by the Property Manager.
