Frequently asked questions (FAQs)
No subscription fees for base features. It’s Free to use. Pay only per transaction.
Convenience fees:
FPX: 3.0% or RM3.00* per transaction whichever higher.
* Amount below RM100.00, fix rate of RM3.00 per transaction.
Coming soon: Credit cards, E-wallet & DuitNow
No contract is required, you can stop using Autorentic anytime.
Yes you can. Contact us.
Our payment gateway partner is 2C2P, a reputable gateway provider. Learn more.
The system will send 5 notifications:
- Notification 1: 1 week before due date (proforma invoice).
- Notification 2: On due date.
- Notification 3: 5 days after due date.
- Notification 4: 10 days after due date.
- Notification 5: 20 days after due date.
- Notification 6: Termination notice (5 days after the 5th notification).
Payments are processed weekly & disburse within the following week (on a working day). E.g., all payments received from Monday (today 12am onward) until Sunday (until 11:59pm) will be paid within the following week (on a working day).
Yes you can invite Tenants via system & email.
Yes, you can set invoice due date and the system will automatically generate invoice (1 month in advance and automatically send to Tenants 1 week before due date) based on the due date unique to your property management business. Otherwise, in general due date will be on the last day of the month or 1st day of each month.
No limit for Property Managers for now.
No limit for Property Managers for now.
No limit for Property Managers for now.
Yes, go to Report module & export.
Yes, go to Report module & export.
Yes, go to Report module & export.
Yes, go to Report module & export.
Yes, go to Report module & export.
You must first make sure there are no invoice overdue by any tenant within the property. If there is, you need to ask the tenant to pay for the invoice OR you can cancel the invoice (in the case where tenant refuse to make payment).
After that you need to remove any tenant within the property. Once the tenants is removed, you can delete the property.
Rule of thumb, always make sure everything link to the property or room is cancelled first.
You must first make sure there are no invoice overdue by any tenant within the property. If there is, you need to ask the tenant to pay for the invoice OR you can cancel the invoice (in the case where tenant refuse to make payment).
After that you need to remove any tenant within the property. Once the tenants is removed, you can delete the property.
At the end, you have to make sure no other property that is bind to the area that you want to delete. You can only delete a project/ area after you have removed the property linked to it.
Rule of thumb, always make sure everything link to the project/ area is cancelled first.
